Process
Tools and Processes drive evolution forward.
Web3 provides an open platform of protocols where everyone can share ownership.
📄️ Process Types
Process types include
📄️ Mapping
Process Maps provide clarity of the big picture and are the most efficient way to educate others how to contribute value rapidly by avoiding replicating earlier mistakes.
📄️ Standardisation
Evolve standard best practice protocols that are applied consistently.
📄️ Quality
Quality control and quality assurance are both important processes in ensuring the quality of products or services.
📄️ Improvement
Process improvement/re-engineering, also known as business process re-engineering (BPR), is a strategic approach to redesigning and improving business processes within an organisation.
📄️ Automation
The need for humans and their biases is being automated out of existing decision control loops. What next? Where can displaced humans add value?
📄️ Managerless
Engineer managerless systems to thrive in chaos.
📄️ Cycles
What are the common cycles that people, businesses, industries follow?
Think Slow to Act Quickly
Meditate on problems to document the right solution, then practice execution so your instincts are accurate under pressure or fatigue.
Identify corrective action performance benchmarks and map to standard operating procedures.
- key business functions
- Jobs by business function
- Identify triggers
- Map triggers to KPIs
Evolve
Remove steps, if you need them add them back.
Evolve processes into standardised protocols to build systems that scale.
Lean
Leaders must be able to inspire and motivate teams with a strong work ethic and an ability to get things done.
- Technical expertise: recruit skilled engineers with a deep understanding of systems for production
- Innovation: constantly look for ways to improve production processes and find new efficiencies.
- Single purpose: break algorithms down into atomic value units that can assembled into multiple more complex solutions.
- Collaboration: work closely with others of complimentary talents to achieve common goals.
- Partnerships: cultivate a healthy ecosystem of strong relationships of mutual benefit.
- Adaptability: react quickly to changing circumstances.
- Selfless: encourage and develop competition to better your own ideas without ego.
Reference work of William S Knudsen
Eliminate Waste
When you have your processes mapped turn attention to eliminating waste.
- Where are customers wasting value? What cause?
- Where are operations wasting value? What cause?
Review Questions
How many processes do you have?
- What processes are broken?
- What steps in the process are creating problems?
- What steps require the most time to complete?
- What steps cause the most delays?
- Do specific steps utilize the most resource or result in the highest cost?
- Do specific steps result in quality issues
Automation
Make better decisions by choosing the right process through software automation or in humans by continuous routine practice to engrain the right response and override biases.
- Improve Quality
- Reduce Cost
- Maximise Opportunities
- Improve Flow
Fail Loud Fail Early
- Signal failure immediately
- Make failure obvious
- Build warnings into algorithms