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Instrument 01 · Enquiry qualification grid

Which enquiries deserve expert attention first?

Read twenty enquiries before choosing a segment.

Choose which segment and enquiry pattern should enter the first proposal test.

1

The gauge

20 recent enquiries by source, segment, outcome, owner time, and lost reason.

UNREAD — discovery fills this from Solar365's own enquiry history.

2

The lever and tool

Lever: Steering — point expert attention toward evidenced demand.

Tool boundary: `CRM-004` lead qualification; a live Google Sheet is the best first instrument.

3

Use it in discovery

  1. Export 20 recent enquiries.
  2. Tag source, segment, stage, outcome, time, and missing facts.
  3. Choose one enquiry whose path is worth timing next.