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Standard Templates

What should a standard template make easier to produce, compare, and improve?

Continuous improvement requires three things: a template to fill in, a procedure to follow, and an artifact to produce. Each cycle improves all three.

LayerWhatPurpose
TemplateWhat you fill inConsistent structure
ProcedureHow you fill it inRepeatable process
ArtifactWhat you produceComparable result

What templates exist and what question does each answer?

Template Readiness

A template that ships without implementation steps creates plans that look active but have no executable work. Name + objective alone is a skeleton, not a template.

GateCheckFail if...
CompletenessTemplate has at least 3 implementation steps between bookend tasksSteps missing — plan runs but produces nothing
DependenciesEvery blockedBy reference resolves to an actual stepPhantom reference — dependency chain breaks silently
AssumptionsEvery number, threshold, or default has a stated conviction levelImplicit assumption — unmeasured micro-setpoint
Hook compatibilityTemplate output passes the same gates as manual workGenerator produces code that fails at commit time
Instrument calibrationTools that track issues can themselves log issuesBroken tracker — feedback loop breaks at the meta-level

A template that fails any gate is a draft, not a standard. Mark it D per Process Maturity and fix before shipping.

Failure Modes

  • Skeleton template — the artifact has a name and objective, but no executable steps.
  • Phantom dependency — a blockedBy reference points to work that does not exist.
  • Hidden assumption — a threshold, score, or default appears without conviction or source.
  • No feedback loop — the template produces output, but no check can prove whether it worked.

Locations

Industry Knowledge Base

5P pillar templates — copy-and-fill stencils for each of the five pillars any industry page uses.

TemplatePillarQuestion answered
PlayersplayersWho participates in this industry — and what routing signal does each counterparty carry?

Content

TemplateQuestion
Capability Guide TemplateHow do I write an agency capability page that teaches a trainable loop?
Index Page StandardHow do I write an index page that routes before it teaches?
Hub Index TemplateHow do I write a section index that orients without teaching?
Page Flow (.claude/rules/page-flow.md)What rhythm does every page follow?
Fact-Star (.claude/rules/fact-and-star-architecture.md)Where does content live?

Thinking

TemplateQuestion
Agent & Instrument DiagramHow do agents orchestrate?
Outcome MapWhat does success look like?
Value Stream MapWhere does time die?
Dependency MapWhat must happen first?
Capability MapWhat can we actually do?
Business Model CanvasHow does value flow?
Empathy MapWhat does the player feel?
Affinity DiagramWhat groups emerge from noise?

Failure Modes

  • Skeleton template — the page names an objective but gives no implementation steps.
  • Phantom dependency — a generated plan references a step that does not exist.
  • Unmeasured default — a threshold or assumption appears without conviction level.
  • Hook mismatch — generated output fails the same checks manual work must pass.
  • Broken feedback — the template cannot log what went wrong with its own output.

Context

  • Templates — Thinking instruments: Maps, Canvases, Reasoning, Loops
  • Business Artifacts — Operational instruments: the control loops that run a business
  • PRD Requirements — The PRD spec that execution plans implement
  • Process Optimisation — PDCA loop that templates follow
  • Navigation System — The three systems every template can diagnose
  • Questions Library — Questions standard applied to every page
  • Naming Standards — How templates get labelled consistently
  • Work Charts — Who does what, human vs AI — the factory floor map
  • BOaaS — The business model that sells templated procedures as a service. Engineered as Work Charts: RFP workflow first
  • First Principles — Systematically establish what's true before filling templates

Questions

What would change if you held every template to the same standard you hold code — defined inputs, expected outputs, and a test that can fail?

  • Which templates in the inventory currently lack a feedback loop — and is that why they aren't compounding?
  • When a template produces the same answer regardless of which system you point it at, is the template broken or is the operator?
  • What's the difference between a template that improves your thinking and one that merely organises it?
  • If your template's output can't pass the same gates as hand-written work, is the template saving time or deferring it?