Customer Journey
Prove value, by building systems that guide progress that drive growth with quantifiable improvement.
Prove value, by building systems that guide progress that drive growth with quantifiable improvement.
Manager
What tech stack to support customer's in their journey.
How can you help customers fall into the flow of success?
Activities that help your customers realize their full potential.
Address the pain, share a vision, collaborate on plans, coordinate efforts, provide support to navigate obstacles.
When to use: During design critiques. Before shipping any page. Weekly self-audits.
Onboarding is where you prove the value of your culture.
How do you catch fish? You don't chase them. You create conditions where fish want to be.
JTBD analysis in an essential method for driving marketing strategy and guiding sales conversations.