Value Stream Map
Current State
How does "are we on track?" get answered today?
| Step | Activity | Cycle Time | Wait Time | Who |
|---|---|---|---|---|
| 1 | Check CRM deals dashboard | 5 min | 0 | Dream team |
| 2 | Check commissioning page | 10 min | 0 | Dream team |
| 3 | Read agent comms channel | 5 min | 0-24h | Dream team |
| 4 | Check activity timeline | 5 min | 0 | Dream team |
| 5 | Mental synthesis | 15 min | 0 | Dream team |
| 6 | Form opinion | 5 min | 0 | Dream team |
| Total | 45 min | 0-24h |
Flow efficiency: 45 min / (45 min + 24h worst case) = 3%. The bottleneck is mental synthesis across five disconnected views.
Future State
| Step | Activity | Cycle Time | Wait Time | Who |
|---|---|---|---|---|
| 1 | Nowcast runs on signal update | <2s | 0 | Algorithm |
| 2 | Composite + breakdown rendered | <1s | 0 | UI |
| 3 | Review nowcast output | 2 min | 0 | Dream team |
| Total | ~2 min | 0 |
Flow efficiency: ~100%. Synthesis is the algorithm's job.
Bottlenecks
| Rank | Bottleneck | Current Impact | Fix |
|---|---|---|---|
| 1 | Mental synthesis across 5 views | 15 min + cognitive load + missed signals | Composite algorithm |
| 2 | Signal staleness (24h comms lag) | Stale data in assessment | Real-time event stream |
| 3 | No baseline forecasts | Cannot compute variance | Set forecast targets |