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What does success look like — in terms anyone can explain without reading the spec?

OUTCOME MAP: SALES DEV AGENT
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DESIRED OUTCOME
Agent produces 10+ scored prospects/week so the
founder converts 5 into discovery calls/month

├── Contributing Factors
│ ├── CRM, email, LinkedIn adapters production-ready
│ ├── 9 algorithms exist (sales-forecasting, explore-exploit, SPCL, etc.)
│ ├── Sneakers Media independently identified same problem from buy side
│ ├── 5 test clients already identified (HRV, Kitchen Studio, Asset Factory, BizCover, MAS)
│ └── NZ small market = quality over volume = our advantage

├── Obstacles
│ ├── LinkedIn app approval delay (days-weeks) → Register immediately, mock fallback
│ ├── AI outreach feels spammy → Human reviews every message, SPCL gate
│ ├── Construction ICP may not respond to cold → Test solar EPC in parallel
│ ├── Agent build time > manual outreach → Start manual immediately, agent in parallel
│ └── 0 paying customers, 28 days to kill date → Compress to essentials

├── Investigations (answer before committing)
│ ├── Does the construction/solar ICP respond to cold outreach? [Owner: Wik, Track 3]
│ ├── What CPL does Sneakers accept for pre-qualified vs unqualified? [Owner: Wik + Eddy]
│ └── Can SPCL gate reliably distinguish "worth reading" from "sounds like AI"? [Owner: Eng, S3]

├── Success Measures (binary)
│ ├── ≥5 discovery calls booked in first month → YES / NO
│ ├── ≥15% reply rate on agent-drafted outreach → YES / NO
│ ├── ≥20 scored contacts in CRM pipeline → YES / NO
│ └── ≥1 pilot signed with Sneakers Media client → YES / NO

├── Roles (RACI)
│ ├── Accountable: Wik (go/no-go on every outreach message)
│ ├── Responsible: Sales Dev Agent (research, score, draft, sequence)
│ ├── Consulted: Eddy Whatt / Sneakers Media (buy-side validation)
│ └── Informed: Engineering team (commissioning state)

└── Next Actions (momentum within 48 hours)
├── Register LinkedIn Developer app (Sprint -1, day 1)
├── Set 3 Resend env vars in Vercel (Sprint -1, day 1)
└── Add first 20 prospects to CRM (Track 3, immediate)

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Gate

Before moving to Value Stream Map:

  • Desired outcome is crisp: "Agent produces 10+ scored prospects/week → founder converts 5 into calls/month" — YES
  • Contributing factors have evidence: each references existing infrastructure or named people
  • Obstacles have mitigations assigned: each has a parallel strategy
  • Investigation questions have owners: Wik (Track 3), Wik+Eddy (pricing), Engineering (S3)
  • Success measures are binary: all four are YES/NO with thresholds
  • RACI is complete: one Accountable per decision domain
  • Next actions are assigned: three tasks with owners and timing

Context