AI/LLM Benchmarks
How do you know an AI claim is real and not marketing theater?
Benchmarks provide the reference context required to judge performance.
Benchmark Role
| Without Benchmarks | With Benchmarks |
|---|---|
| "Our model is better" claims | Comparable, repeatable evaluation |
| Vendor storytelling dominates | Evidence dominates |
| Optimization is random | Improvement targets are clear |
| Decisions follow hype cycles | Decisions follow measured thresholds |
Benchmark Types
| Type | What It Measures | Why It Matters |
|---|---|---|
| Capability | Reasoning, coding, retrieval, tool use | Can it do the task at required quality? |
| Reliability | Consistency, hallucination rate, failure modes | Can it be trusted in production? |
| Efficiency | Latency, throughput, cost per output | Can it scale economically? |
| Safety | Policy adherence, harmful output controls | Can it operate within governance bounds? |
| Robustness | Performance under distribution shift | Does it degrade gracefully in the real world? |
Decision Thresholds
Define thresholds before model selection:
| Dimension | Example Threshold |
|---|---|
| Quality | >= target pass rate on domain eval set |
| Latency | <= required response budget for workflow |
| Cost | <= allowed unit economics per task |
| Reliability | <= failure rate trigger threshold |
| Safety | 0 critical policy failures in test suite |
No threshold, no valid decision.
Workflow Benchmarks
For AI agents and assistant workflows, benchmark task utility directly:
| Dimension | Benchmark Question |
|---|---|
| Task completion | Does the system complete the intended workflow end to end without retries? |
| First-pass accuracy | What percentage of outputs pass human or automated checks on first run? |
| Tool reliability | How often do tool calls fail, timeout, or require manual intervention? |
| Recovery behavior | When failures occur, does the system recover safely and continue? |
| Human override rate | How often does an operator need to intervene to finish the task? |
If these do not improve, the AI layer adds complexity without operational leverage.
Bullshit Detection
A claim fails if any item is missing:
- Named benchmark or dataset
- Baseline comparison
- Reproducible evaluation method
- Error bars or confidence context
- Cost and latency alongside quality
If a vendor shows only one metric, assume selection bias until proven otherwise.
Benchmark Stack
| Layer | Standard Need | Output |
|---|---|---|
| Data | Canonical eval set definitions | Comparable tests |
| Protocol | Shared scoring rules | Repeatable results |
| Infrastructure | Logging and traceability | Audit-ready evidence |
| Governance | Acceptance and kill criteria | Controlled deployment decisions |
This is the same logic as industrial quality control.
Operating Cadence
| Cadence | Activity |
|---|---|
| Pre-deploy | Baseline and candidate benchmark run |
| Weekly | Drift checks on core tasks |
| Monthly | Cost/latency/quality re-optimization |
| Quarterly | Benchmark suite revision and threshold reset |
Context
- Benchmark Standards — Shared trigger logic across benchmark families
- Performance — Scoreboard logic and metric discipline
- Standards — Why standardization enables valid comparison
- Process Optimisation — Improvement loop for benchmark operations
- A2A Protocol — Inter-agent coordination requires shared protocol standards
- Quality Assurance — QA/QC process controls to reduce benchmark drift
- Manufacturing — Practical quality-system parallels for repeatable operations