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Training

What routine checks and balances needs to be setup to manage this process optimally?

Clinic​

Training in a health clinic setting may include a variety of components, such as clinical skills development, customer service training, compliance with healthcare regulations, and continuing education to keep up with the latest medical practices and technologies.

In some organisations, staff training may also involve collaboration with other departments, such as Quality Assurance, Operations, or even specialized clinical education teams, depending on the specific focus and requirements of the training program. But overall, the responsibility for staff training and development would generally be housed within the HR function.

Metrics​

Healthcare Reports

  • Customer Injuries/Problems
  • Customer Goals
  • Treatment Discharge Outcomes

Tools​

What are best of breed tools that match jobs to be done?

What are related concepts to master?

What useful education resources are available?