Enhance Quality

Quality control and quality assurance are both important processes in ensuring the quality of products or services.

Quality control is a reactive part of quality management focused on detecting problems after they have occurred. It involves activities such as testing, measuring, and inspecting to ensure specified quality standards are met. Quality assurance is a proactive process that focuses on preventing defects from occurring in the first place.

Dr. Deming's 14 Point checklist to incorporate quality control principles into the manufacturing process. With a focus on creating systems that got manufacturing right the first time.

1. Create constancy of purpose for improving products and services.
2. Adopt the new philosophy.
3. Cease dependence on inspection to achieve quality.
4. End the practice of awarding business on price alone; instead, minimize total cost by working with a single supplier.
5. Improve constantly and forever every process for planning, production and service.
6. Institute training on the job.
7. Adopt and institute leadership.
8. Drive out fear.
9. Break down barriers between staff areas.
10. Eliminate slogans, exhortations and targets for the workforce.
11. Eliminate numerical quotas for the workforce and numerical goals for management.
12. Remove barriers that rob people of pride of workmanship, and eliminate the annual rating or merit system.
13. Institute a vigorous program of education and self-improvement for everyone.
14. Put everybody in the company to work accomplishing the transformation.