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Belonging

Everyone has a deep need to feel they matter and belong.

This is our sense of connection to and safety with others. The brain treats social exclusion like physical pain — isolation triggers the same neural circuits as a broken bone.

Threat & Reward

ResponseTriggerOutcome
ThreatFeeling isolated, excluded, or invisibleDecreased cooperation, defensive behavior
RewardInclusion, recognition, shared identityEnhanced collaboration, loyalty, creativity

Foundations

Belonging maps to deeper human needs:

FrameworkElementConnection
Human NeedsConnectionOthers who matter — the fundamental need
Te Whare Tapa WhāTaha whānauFamily, relationships, social support
Behavioral BiasesSocial proof, In-group biasThe shortcuts we use to find our tribe

The Leverage

Products and teams that serve belonging:

  • Make people visible — recognition costs nothing, delivers status + belonging
  • Create shared identity — "people like us do things like this"
  • Build rituals — repeated shared experiences compound connection
  • Enable contribution — belonging deepens when people give, not just receive

Context

  • Foundations — Where belonging sits in human needs
  • Players — Coordination with others who matter
  • Third Space — Where belonging happens physically
  • Human Biases — The bias that drives tribal behavior
  • Principles — Create connections to win long-term