Fairness
People will burn value to punish unfairness. The brain treats inequity as a threat.
Threat & Reward
| Response | Trigger | Outcome |
|---|---|---|
| Threat | Perceived unfairness, arbitrary rules, hidden agendas | Resentment, decreased trust, sabotage |
| Reward | Transparent processes, equal treatment, earned outcomes | Engagement, loyalty, advocacy |
Research shows people reject unfair offers even when accepting would benefit them. Fairness isn't rational — it's neurological.
Foundations
Fairness maps to deeper human needs:
| Framework | Element | Connection |
|---|---|---|
| Human Needs | Learning | Capability to grow — fair access to opportunity |
| Te Whare Tapa Whā | Taha wairua | Spirit — connection to meaning and justice |
| Behavioral Biases | Reciprocity | We track debts and fairness instinctively |
The Leverage
Products and teams that serve fairness:
- Make rules visible — hidden criteria feel arbitrary
- Earn outcomes — meritocracy beats entitlement
- Transparent pricing — unexpected costs feel like betrayal
- Consistent treatment — exceptions create resentment in others
Context
- Foundations — Where fairness sits in human needs
- Incentive Engineering — Encode fairness into protocols
- Reciprocity — The bias that tracks fair exchange
- Principles — Standards that ensure consistent treatment
What rules would you accept if you didn't know which side you'd be on?