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Business Instruments

What instruments keep a business on course?

These aren't documents to file. They're control loops. A cashflow forecast compared to actual is a sensor. A marketing plan with measured results is a feedback loop. Dead documents create false confidence. Living instruments create agency.

The Instrument Loop

Instruments create outcomes. Better instruments create better outcomes.

PROTOCOLS → INSTRUMENTS → OUTCOMES
↑ |
└─────────────────────────┘
(learning)
LayerWhatImprovement
ProtocolsHow we create instrumentsSkills, templates, checklists
InstrumentsWhat we producePlans, contracts, forecasts
OutcomesResults we achieveRevenue, users, partnerships

The leverage: Improving protocols compounds across all instruments. A better one-pager template improves every venture that uses it. The data footprint is the commissioning instrument — it tells you which subsystems are wired, which are installed but unproven, which are still drawings.

Minimum Viable Set

Starting a business? Create these five first:

  1. Business Plan One-Pager — Forces clarity on the Tight Five
  2. Legal Structure — Company registration, basic agreements
  3. Landing Page — Test market interest
  4. Financial Model — Prove you can make money
  5. Customer Contract — Get paid

Everything else can wait until you have paying customers.

The Triangle

         STRATEGY
(direction)
/\
/ \
/ \
/ \
MODELS ──── INSTRUMENTS
(how value (what you
flows) produce)
LayerPurposeWhere
StrategyWhere to compete, what to prioritizeDirection
Business ModelsHow value flows, how you make moneyStructure
InstrumentsControl loops that enable executionOutput

Strategy answers "where are we going?" Models answer "how does value flow?" Instruments make both actionable — but only if they're alive. A forecast nobody checks is not an instrument. It's decoration.


Starting Up

Artifacts needed before you have customers.

ArtifactPurposeWhen to Create
Business Plan TemplateAlign stakeholders, test thinkingBefore seeking funding/partners
Mission & Vision StatementDefine why you existDay 1
Positioning StrategyCarve out market spaceBefore marketing spend
Business Model CanvasMap value creationBefore building product
Competitive AnalysisKnow the battlefieldBefore positioning
Financial ProjectionsProve viabilityBefore seeking capital

Artifacts for compliance and protection.

ArtifactPurposeWhen to Create
Company Registration DocsLegal existenceAt incorporation
Shareholder AgreementOwnership rulesWith co-founders/investors
Operating AgreementGovernance structureAt incorporation
NDAsProtect confidential infoBefore sensitive discussions
ContractsFormalize agreementsEvery major relationship
Terms of ServiceUser agreementBefore launch
Privacy PolicyData handlingBefore collecting data

Product & Design

Artifacts for building what customers want.

ArtifactPurposeWhen to Create
Product Requirements DocDefine what to buildBefore development
JTBD InterviewsUnderstand customer needsBefore product decisions
User PersonasTarget customer profilesBefore design
Wireframes/MockupsVisualize solutionsBefore development
Component Design SystemConsistent UIDuring development
CRUD ChecklistUX completenessDuring development

Marketing & Growth

Artifacts for acquiring and retaining customers.

ArtifactPurposeWhen to Create
Landing PageConvert visitorsBefore launch
Brand GuidelinesConsistent identityBefore marketing
Brand ArchetypeBrand personalityWith positioning
Content CalendarPlanned communicationsMonthly
Email SequencesNurture leadsBefore campaigns
Case StudiesProve valueAfter wins
Sales DeckPitch to prospectsBefore sales calls

See: Marketing Artifacts


Sales & Customer Success

Artifacts for closing and keeping customers.

ArtifactPurposeWhen to Create
Sales PlaybookRepeatable sales processAfter first sales
Proposal TemplateConsistent pitchesBefore scaling sales
Pricing SheetClear pricingBefore sales
Objection Handling GuideOvercome resistanceAfter pattern recognition
Customer Onboarding ChecklistSmooth handoffBefore first customer
Support DocumentationSelf-service answersBefore support load

Finance & Accounting

Artifacts for money management.

ArtifactPurposeWhen to Create
Chart of AccountsOrganize financesAt incorporation
Accounting CycleTrack transactionsOngoing
Bank ReconciliationVerify accuracyMonthly
BudgetPlan spendingAnnually/quarterly
Cash Flow ForecastPredict runwayMonthly
Capital AllocationInvestment prioritiesQuarterly
Fundraising MaterialsRaise capitalWhen needed

Operations & HR

Artifacts for running the machine.

ArtifactPurposeWhen to Create
Org ChartRole clarityWhen scaling
Job DescriptionsDefine rolesBefore hiring
Recruitment ProcessConsistent hiringBefore first hire
Employee OnboardingSmooth startsBefore first hire
Payroll ProcessPay people correctlyWith first employee
Contractor AgreementsFlexible talentBefore first contractor
Employee HandbookRules and cultureWhen scaling
Process DocumentationRepeatable operationsWhen patterns emerge

Data & Technology

Artifacts for the tech backbone.

ArtifactPurposeWhen to Create
Tech Stack DocumentationSystem overviewDuring development
Data EngineeringData pipelinesWhen data matters
Data IntegrityTrust the dataWith data collection
API DocumentationIntegration guideBefore external use
Security PolicyProtect assetsBefore handling sensitive data
Disaster Recovery PlanBusiness continuityBefore it's needed

Instrument Lifecycle

Instruments aren't "done." They evolve:

CREATE → USE → LEARN → UPDATE → REPEAT
StageAction
CreateStart with minimum viable version
UseActually use it in operations
LearnNote what's missing or wrong
UpdateImprove based on reality
RepeatKeep the loop running

Persuasion Loop

Instruments organize into a loop that sells your idea:

BUSINESS IDEA → PITCH DECK → LANDING PAGE → SALES PITCH → PRESENTING → SELLING → FEEDBACK
↑ |
└──────────────────────────────────────────────────────────────────────────────┘
AssetKey InstrumentsRhetoric Focus
Business IdeaOne-page plan, business model canvasLogos
Pitch DeckInvestor slides, financial modelEthos + Kairos
Landing PageCopy, wireframes, email capturePathos + Topos
Sales PitchScript, objection handling guidePathos + Logos
PresentingTalk versions, delivery notesAll five
SellingPricing, contracts, onboardingKairos + CTA
FeedbackMetrics dashboard, user interviewsLearning

See it in action: Mycelium Ventures — ventures building through this loop.

Context

Questions

When does an instrument stop being a living control loop and become the dead documentation it was supposed to replace?

  • Which of these instruments would reveal the most about your business health if you checked it weekly — and which are you currently ignoring?
  • What's the minimum set of instruments that would let you know your business is on course without drowning in administration?
  • If protocols compound across all instruments, which single protocol improvement would have the highest multiplier effect on your venture?