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Digital Strategy

What proportion of time should you spend on building vs leveraging what already exists?

  • Discovery of best tools?
  • Learning how to use features?
  • Practicing unconscious competence?

Technology

Transformative Tech impact analysis by sector

See impact analysis by sector

Toolkit

Know your toolkit

  • What tools do you employee to get things done?
  • What processes do these tools manage?
  • Who owns the quality of the outcomes of these processes?
  • What KPIs indicate system failure?
  • What is best practice to address KPI failures?
  • How deep is your bench? How easily can processes be delegated to someone else?
  • What tools are innovative brands using to optimise potential?
  • Do you have a strategy for leveraging outsourcing?
  • Which processes should be outsourced to a service DAO?