Communication Protocols
Succinct communication is a superpower.
Organisations don't have communication problems, they have miscommunication problems.
📄️ Social
What is the best strategy to engage with each social platform?
📄️ Writing
Thoughtful long-form writing is the most effective way to communicate across the evolution of a group.
📄️ Meetings
Template
📄️ Workbooks
Use spreadsheets as communiaction tools, by creating matrices that identify knowns vs and unknowns to explore gaps, connect dots and quantify risks vs rewards.
Succinct communication has the power to save time and energy limiting loss and maximising opportunity.
Couragous and honest communication is fundamental to forming strong teams that stick together to see the job through.
Practice
Simplicity is the ultimate sophistication but the devil is in the detail. Succinct communication requires a disciplined editing process.
Write to clear the head, then review, reflect, edit to continously improve your ability to communicate succinctly.
Review checklist:
- Intent: Who? Why?
- Triggers: What? How urgent?
- Timing: When?
- Protocol: Written or verbal?
- Framework: what approach and tools?
Techniques
Few things are as important to study, practice, and perfect as clear communication
Real-time sometimes, asynchronous most of the time
- Minto Pyramid for efficient clear communication.
- Situation Behaviour Impact
Decisions
Which protocol is most appropriate?
Written
- Long form asynchronous?
- Real-time chat?
Verbal
- Video?
- In-person?
Written content can scale and be repurposed, verbal communication cannot. Even when you select verbal content first send a written agenda.
Tools
What best of breed tech can be adopted to optimise succinct communication.