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Customer Success

Software that helps to help your customers to succeed in their journey with your products or services.

Marketplace​

Top 5 tools for customer success:

AI Architecture​

  1. The user-aware function helps maintain the user's profile, updating it in real-time
  2. The QA example set helps the LLM with few-shot learning to generate user-preferred responses
  3. The long-term memory ensures that the chat agent does not lose context of all previous interactions
  4. The in-session short-term memory enables seamless chat exchange
  5. The RLHF function enriches the QA example set