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Storytelling

What's the five-second moment that changed everything?

People don't remember data. They remember stories. A good metaphor implies an intuitive perception of the similarity in the dissimilar. AI generates stories at scale. Humans live them. The storyteller's edge is lived experience — the felt truth that makes a story land.

Without StorytellingWith Storytelling
Present factsTransfer feeling
Inform the mindMove the heart
Explain what happenedMake them live it
"Here are the numbers""Here's what it means"

Story Structure

Every story is a transformation:

ElementWhat It DoesExample
Status quoWhere they are now — the ordinary world"We were losing 40% of customers at onboarding"
DisruptionThe event that changes everything"Then we watched 50 users try to sign up"
StruggleThe tension, the obstacle, the stakes"Every single one got stuck at the same step"
TransformationThe insight, the change, the resolution"One field. We removed one field."
New realityWhat's different now — the return"Retention doubled in two weeks"

The hero's journey in miniature: Cave (status quo) → Light (disruption + insight) → Return (transformation).

The Five-Second Moment

Every great story hangs on one moment — the instant that altered the trajectory:

RuleWhy
Find the moment, not the topic"My startup failed" is a topic. "Standing in front of my team, unable to speak" is a moment.
Specificity creates universalityThe more specific the detail, the more people connect to it
Start just before the momentBuild tension by placing the audience right before the change
The moment IS the storyEverything else is setup and resolution

Practice: for any story you want to tell, identify the single five-second moment. Start there.

Emotional Arc

Flat stories don't land. Map the emotional trajectory:

PhaseEmotionTechnique
OpeningCuriosityPromise, question, or surprising statement
RisingTensionStakes get higher, obstacles appear
ClimaxPeak emotionThe five-second moment — surprise, revelation, or turn
ResolutionSatisfaction or provocationNew understanding, call to action, open question

Vary the pace. Speed up in action. Slow down in emotion. The pause before the key line is what gives it weight.

Story Toolkit

ToolWhat It DoesWhen to Use
MetaphorMakes the abstract concreteComplex ideas that need grounding
ContrastSharpens difference through juxtapositionBefore/after, old way/new way
SpecificityCreates vivid mental images"Red Toyota Corolla" beats "car"
DialogueMakes characters realWhen you want the audience in the room
Rule of threeCreates rhythm and completenessLists, arguments, examples
CallbackConnects end to beginningCreates satisfaction, closure

The Audience Rule

Make your audience the hero — not yourself:

Self-centredAudience-centred
"I built this amazing product""Here's what changes for you"
"Let me tell you about my journey""You've probably felt this too"
"We're the best at X""Imagine if X was no longer a problem"

People have a primal need to play a part in a great story. Help them find the role they were born to play.

The Shadow

Manipulation. Fiction disguised as truth. Performing instead of connecting. Stories that serve the teller, not the listener. Style without substance is entertainment, not storytelling.

By Archetype

ArchetypeStorytelling Style
DreamerImagines the narrative — vision from nothing
CoachMakes others the hero of their own story
RealistStories grounded in evidence — "this actually happened"

Context