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Horizontal SaaS Toolkit

Horizontal features that cross all industries. Each spec covers Key Functions (what it does) and Data Footprint (what data it captures).

The Analysis Framework:

LayerQuestionResource
JobsWhat outcome do customers need?JTBD Analysis
FeaturesWhat horizontal SaaS solves this?This page
VerticalsWhat industry-specific context?Vertical RaaS
DataWhat's the most valuable data?Data Flow Principles
CaptureWhat DePIN devices collect it?DePIN Platform

Data is the new oil: Take control of your data and destiny by developing an AI Coding Playbook to replicate then integrate your own system of record to maximize leverage and operational efficiency.

JOB TO BE DONEPRODUCTMONTHLY COSTNOTES
AI InterfacePerplexity Pro, Claude, ChatGPT$20-30ChatGPT-4o now free for basic tier
Sales SupportHubSpot Sales Hub, Gong, LeadSquared$500+, CustomGong offers AI conversation intelligence
Business SuiteMidday AI, HubSpot, Zoho OneCustom pricingAll-in-one business solutions with AI
AutomationGumloop, Zapier, Workato$20+, $20+, CustomGumloop combines AI with automation
AccountingQuickBooks Online, Xero, Zoho Books$20+, $20+, $20+All major options with similar starting prices
AdvertisingAlbert.ai, Adzooma, Metadata.ioCustom pricingAI-driven ad optimization platforms
Affiliate MarketingInfluencity, Impact, RefersionCustom pricingInfluencer and affiliate marketing platforms
AnalyticsFullStory, Brand24, MixpanelCustom pricingDigital experience and audience analytics
Business IntelligenceAlgolia, Looker, TableauCustom pricingData visualization and insights platforms
CommunityCircle, Discourse, Mighty Networks$49+, Custom, $33+Modern community platforms
Content MarketingContentShake AI, Jasper AI, Copy.aiCustom pricingAI content generation and optimization
CMSWordPress, Contentful, Sanity$0-25, Custom, CustomWordPress remains dominant with AI plugins
CRMSalesforce, HubSpot CRM, Zoho CRM$25+, Free-Premium, $20+Options for different business sizes
Customer SupportSiteGPT, Tidio AI, HiverCustom pricingAI website assistants and support tools
Data SecurityDynatrace, Immuta, OneTrustCustom pricingData governance and security platforms
DesignCanva, PhotoRoom, DALL-E 3$12.99+, Custom, VariesAI-enhanced design and image tools
DiagramsLexica Art, Crayo, ExcalidrawFree-Premium, Custom, Free-$5AI-powered drawing and diagramming tools
Direct MailPostalytics, Lob, InkitCustom pricingModern direct mail automation platforms
Document ManagementNotion AI, Monday Docs, Google Workspace$8+, $12+, $6+AI-enhanced document management
EcommerceShopify, Dokan Cloud, BigCommerce$29+, Custom, $29.95+Leading ecommerce platforms
Email ManagementFront, Reply.io, SuperhumanCustom, Custom, $30Email productivity and optimization tools
Email MarketingKlaviyo, ActiveCampaign, HubSpot Email$25+, $15+, Part of suiteTop email marketing platforms
Knowledge BaseNotion AI, Guru, Bloomfire$8+, Custom, CustomKnowledge management systems
LegalTermly, PandaDoc, DocuSignCustom pricingContract and compliance management
Link ManagementBitly, Rebrandly, Short.io$29+, $29+, $24+Link management platforms
LoyaltyLoyalty Lion, Smile.io, YotpoCustom pricingCustomer loyalty platforms
Marketing AutomationHubSpot, Marketo Engage, Semrush$500+, Custom, $129.95+Marketing automation platforms
Pitch DeckBeautiful.ai, Pitch, Slidebean$12+, $8+, $24+AI-enhanced presentation tools
Process/BPMKissflow, Pipefy, ProcessMakerCustom pricingBusiness process management platforms
Product ManagementProductBoard, Aha!, Notion ProductCustom pricingProduct roadmap management tools
Project ManagementAsana, ClickUp, Monday.com$10.99+, $7+, $8+Leading project management platforms
Sales PipelinePipedrive, Monday Sales CRM, Close$14.90+, $10+, $25+Visual pipeline management tools
SEOSurfer SEO, Ahrefs, Semrush$59+, $99+, $129.95+SEO and content optimization tools
SMS MarketingTwilio, SimpleTexting, AttentiveUsage-based, $29+, CustomProgrammable messaging platforms
Social MediaVista Social, Buffer, Hootsuite$15+, $12+, $99+Social media management tools
SpreadsheetsAirtable, Smartsheet, Coda$20+, $7+, $10+Modern spreadsheet alternatives
SchedulingReclaim, Clockwise, Calendly$8+, $6.25+, $8+AI calendar and scheduling assistants
Landing PagesWebflow, Unbounce, Headlime$14+, $90+, CustomWebsite and landing page builders
WritingWriter.com, Grammarly Business, HemingwayCustom, $15+, $19.99AI writing and editing tools
Video ConferencingZoom AI Companion, Whereby, TeamsAdd-on, $9.99+, $4+AI-enhanced video platforms
Video ProductionSynthesia, ElevenLabs, Runway$30+, Custom, $15+AI video and audio creation tools

Systems Integration

  • Flow of Information: For information to be valuable it must be timely and actionable.
  • Flow of Value: The flow of value focuses on delivering maximum value to the customer with minimal waste. This involves value stream mapping, lean principles, and continuous improvement. Strategies include implementing lean methodologies and regularly assessing and improving processes.
  • Flow of Progress: The smooth, uninterrupted advancement of a project. Principles include clear process logic, synchronization, and minimizing waste. Practical steps to achieve this include defining clear steps and responsibilities and coordinating tasks and timelines.

Data Integration

Your data footprint is your business. Understand how data flows, how it created, stored, what impacts it's change of state, and who/what needs to know about that. Use flow diagrams to map the transformation of intent into valuable actions. Bad systems integration is a multi-trillion waste to the global economy.

What functions and features are essential for running your business with optimum effectiveness?

  • What is your most valuable data?
  • What products manage that data?
  • What processes does it relate to?
    • Input Workflows
    • Output Work

Data is the lifeblood of any organisation.

Directories

Curated lists of tools. See which apps are used to research, design, code, support, gather feedback and market the products you use.

Open Source

Open Source business tools you don't need to pay subscription fees to run.

ProjectJTBD
Appflowy
Cal.comScheduling infrastructure for absolutely everyone
Coolify
Dokku
ERPNext
Instant
Jitsi
LibreOffice
Mattermost
NocodbOpen Source Airtable Alternative
PlaneOpen Source JIRA, Linear, Monday, and Asana Alternative

Awesome GitHub Repos:

AI Products

Onchain Apps

Best products that leverage DePIN tech and crypto incentives.

See Crypto Toolkit for more detailed analysis.

Context