Digital Strategy

What proportion of time should you spend on building vs leveraging what already exists?

• Discovery of best tools?
• Learning how to use features?
• Practicing unconscious competence?

Technology

Transformative Tech impact analysis by sector

• Blockchain
• Artificial Intelligence
• Augmented Reality/Virtual Reality
• Big Data
• Cloud Computing
• Hardware
• Internet of Things
• No Code

See impact analysis by sector

Toolkit

Know your toolkit

• What tools do you employee to get things done?
• What processes do these tools manage?
• Who owns the quality of the outcomes of these processes?
• What KPIs indicate system failure?
• What is best practice to address KPI failures?
• How deep is your bench? How easily can processes be delegated to someone else?
• What tools are innovative brands using to optimise potential?
• Do you have a strategy for leveraging outsourcing?
• Which processes should be outsourced to a service DAO?